844-346-6029
  • 844-346-6029

CenterWell Non-Discrimination Statement

CenterWell Senior Primary Care complies with applicable Federal civil rights laws and does not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. CenterWell Senior Primary Care:

Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)


Provides free language assistance services to people whose primary language is not English, which may include:

  • Qualified interpreters
  • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids, or language assistance services contact 877-320-1235 (TTY: 711), from 8 a.m. to 8 p.m., Eastern time. If you believe that CenterWell Senior Primary Care has not provided these services or discriminated on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services, you can file a grievance in person or by mail, or email with CenterWell Senior Primary Care’s Non-Discrimination Coordinator at P.O. Box 14618, Lexington, KY 40512-4618, 877-320-1235 (TTY: 711), or patientaccessibility@centerwell.com. If you need help filing a grievance, CenterWell Senior Primary Care’s Non-Discrimination Coordinator can help you.

You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

  • U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Room 509F, HHH Building Washington, D.C. 20201. 800-368-1019, 800-537-7697 (TDD).

Date of Last Revision: 10/21/2024

Senior primary care
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Other Humana sites:

* Comparison based on a study by American Public Health Association published in January 2021 that average primary care exam was 18 minutes.

† Patients need a referral from their healthcare provider to receive in-home care.

Other providers are available in the Humana network.

CenterWell Pharmacy complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, ancestry, sex, sexual orientation, gender, gender identity, ethnicity, marital status, religion, or language. We also provide free language interpreter services. See our full accessibility rights information and language options.

Florida residents can research healthcare information and compare drug prices, pharmacies, hospitals and doctors, by going to FloridaHealthFinder.gov.

As used in connection with insurance products and services, "Humana" is the brand name for insurance products and services provided by one or more of the Humana group of insurer and health plan subsidiary and affiliate companies (each, a "Humana Ins. Sub."). Insurance products and services are solely and only provided by the one or more Humana Ins. Subs. specified on the insurance policy, not Humana Inc. Not all insurance products and services are available in each state.

Last updated: 12/12/2024